For your convenience Bomb that bath with Collie uses Australia Post, Officeworks Mailman, pick up (HADFIELD) and personal deliver (check your eligibility) to get your parcels to you.
What does this mean for you? It means that you have more choice and increases convenience for you.
In some cases, another courier or option may be used for the delivery of your items with NO extra cost to you as we aim to provide the best service possible.
Australia Post is weight, cubic volume and destination based. At Bomb that bath with Collie we pay for the extra destination fees that may arise. So you pay for weight transportation from Melbourne to your main city and we pay the rest.
Australia Post delivers anywhere within Australia.
There is NO signature at delivery, if you do wish for this option contact us prior to check out in order for this to occur.
WHAT HAPPENS IF I MISS DELIVERY?
If you miss the mail man, small parcels will be left in a safe location or at your nominated “safe drop” destination.
If too large, the parcel will be taken to your closest Australia Post Shop. Where it will be required to be picked up within the stores trading hours.
VICTORIA METRO - 2 business days
VICTORIA COUNTRY - 5 business days
ALL OTHER AUSTRALIAN STATES METRO: 3-6 business days, depending on lodgement and destination points.
ALL OTHER AUSTRALIAN STATES COUNTRY: Please contact Bomb that bath with Collie.
Mailman is a parcel delivery service with a flat rate based on weight to send parcels anywhere in Australia*.
*Excluded PO boxes, parcel lockers and remote islands.
All parcels are signature on delivery. If you do wish that items have authority to leave (ATL) please state this in the comments at checkout.
For items that are worth over $50, or obtain items containing glass such as candles and diffusers parcel protection of up to $100 is immediately purchased.
WHAT HAPPENS IF I MISS THE DELIVERY?
Unless stated otherwise, parcels will be either taken to a Parcel Connect Agent or to your nearest Officeworks. A calling card will be left at your premises with instructions and your pick-up location.
Adelaide: 1-2 days
Brisbane: 3-5 days
Canberra: 2-3 days
Darwin: 7-14 days
Hobart: 3-5 days
Melbourne: 1-2 days
Perth: 5-10 days
Sydney: 1-2 days
* For more comprehensive times visit officeworks.com.au/mailman. All parcels leave Melbourne.
**Bomb that bath with Collie may use a different service other than that selected at checkout due to the destination and weight of the parcel being sent. However, we aim to not disadvantage our customers in any way.
Pick up of orders is only available for HADFIELD, VICTORIA, AUSTRALIA.
At fulfilment of your order I will personally contact you with arrangements to pick up your order.
If you select pick up, but are unable to do so your order may be cancelled (please refer to cancellations) or an invoice for shipping will be sent to your email.
Hadfield, Oak Park, Glenroy, Coburg, Fawkner, Craigieburn, Epping, Greenvale, Diggers rest, Sunbury, Gisbone, Macedon, Spring Hill, Kyneton, Trentham, Glenlyon, Daylesford and surrounding customers may be entitled to FREE DELIVERY or subsidised delivery fee (max $5).
To check your eligibility and or use this service please contact Bomb that bath for further details as the option has been removed at checkout as of lately due to confusion and we apologise for the inconvenience.
If you wish to have your items delivered please contact us prior to checkout as some areas are delivered to every fortnight.
If you are a regular customer who selects personal delivery as an option, please contact Bomb that bath so that we can organise permanent arrangements to make your experience as smooth as possible.
We thank you for your cooperation.